EatTalkTravel Japan is committed to protecting your privacy. This Policy describes the types of information we may collect from you or that you may provide when you visit our website and our practices for using, maintaining, protecting and disclosing that information.
We may from time to time update this Policy, so we invite you to review this web page periodically. In the event this Policy changes, we will inform you by posting an updated Policy on this web page. All changes will go into effect on the date noted above. The new Policy will apply to all past and current users of our website and will replace any prior Policies.
What Information We Collect and How We Use It
We do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. Visitors to our website are not required to register or provide information to us in order to view our website.
The email address you provide is used for internal purposes, such as confirming and tracking your orders or as otherwise described in this Policy. We may also contact you occasionally via email or regular mail to keep you up-to-date on the latest EatTalkTravel Japan news. If you would like opt-out of receiving mailings from us, just let us know (see contact information below). Also, gift recipients may, from time to time, receive offers from us regarding new products and services that we think may be of interest to them. We allow gift recipients the option to opt out of receiving future marketing-related communications from us.
In certain instances, we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, EatTalkTravel Japan or others. We may also disclose your personally identifiable information when we believe the law requires it. In the event of a merger, consolidation or sale or transfer of all or substantially all of our company or its assets, personal information collected by our website may be transferred to the purchaser or the new company.
We may use third-party analytical tools to help us better understand how you use our website. These analytical tools will place cookies on your computer to collect information. The information collected by these analytical tools will tell us things like which search engine referred you to our website, how you navigated around our website and what you purchased. This information will help us to better serve you with more personalized information and product offerings. The third party provider of the analytical tools may only use your personal information to perform services for us and is contractually required to maintain all of the information it collects and analyzes for us securely and in confidence. This third party may not share your personal information with anyone else, or use it for any other purpose, except on an aggregate, non-identifiable basis.
Third Party Service Providers
We sometimes employ other companies and individuals to perform services for us. For example, we may hire agencies to analyze data, to process and fulfill orders you place, and to provide customer service. We may share your personally identifiable information with these parties, who have agreed to hold this information in confidence, not to use it for any purpose except to carry out the requested service, and to honor EatTalkTravel Japan’s privacy and security policies in the way this information is handled.
We use Google Analytics, which transmits data to Google servers in the United States, to help us better understand users of EatTalkTravel Japan. Google Analytics does not obtain any personal information or associate your IP address with any individual person.
If you want more information about the specific cookies used by Google Analytics, you can find a detailed list here.
If you want to avoid Google Analytics cookies, you can opt-out by using this add-on from Google.
Should you choose to make any purchases through EatTalkTravel Japan, we use the Woo Commerce plugin to complete your transactions.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal or Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We take your privacy and security seriously. For this reason, we maintain administrative, physical and technical safeguards that are designed to protect your personal information from accidental, unlawful or unauthorized destruction, loss, access, disclosure or use.
What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you would rather not receive marketing emails from us, please let us know by contacting us as indicated below.
You may ask questions, submit comments and opt out of receiving updates and other mailings from us by contacting us via email at [email protected].